HK Securities
Services
The following services are available for our clients:
Order Placement via Various Channels
Stock News, Research Reports and Tools such as Web TV
Quote services
Intelligent stock monitor
Price Alert Services
Trade Confirmation Services
Also, you can access your statements, transactions and investment portfolio all online.
Stock Trading Particulars
Order Placing Method
By phone to Account Executive
Web Securities Trading
Power Securities (not applicable to wealth management clients)
Trade Confirmation
When orders are filled, we will confirm with clients immediately. For clients who place orders online, they can click on "Order status" to check the most up-to-date status. Clients who place orders through our AE will receive confirmation from their respective AE. We highly encourage clients to check their order status proactively, either using our online systems or enquiring through their AE.
Stock Settlement Date
Settlement day for HK stocks will be the second business day after the transaction day (T+2).
Buy Order Settlement
Clients should settle the whole amount by depositing the transaction amount, trading fees, levies or related settlement charges, and brokers' commission to their securities account. The whole amount will be debited from their securities account where the purchased shares will be deposited to the client's account on settlement day.
Clients who place orders through online systems should make sure they have sufficient funds in their account. Otherwise, their order will be rejected by the system. When orders are executed, funds will be frozen until settlement 2 days later.
For cash accounts, if there are insufficient funds in the account causing a negative balance, an interest will be charged. As for margin accounts, interest will be calculated according to the margin ratio of individual stock positions.
Sell Order Settlement
Proceeds from the sale of stocks will be shown as tradable funds immediately, and cash will be credited to the client account on settlement day. As for the stocks, they will be frozen on the day of sale until settlement day, when they will be deducted from the related account.
Proceeds from the sale of stocks can be used to buy other stocks immediately.
If you would like to withdraw proceeds from the account, please do so after settlement day by informing your AE or sending the instruction through any online channel.
You can sell the bought stock on the same day. Differences resulted from the two actions will be settled on T+2.
Compulsory Currency Transfer and Conversion Arrangement for Securities Accounts
To ensure customers’ timely settlement of outstanding balances arising from different securities trading markets and to avoid unnecessary interest charges due to delay or omission of fund transfer, we are going to implement a Compulsory Currency Transfer and Conversion Arrangement for all securities accounts with effect from 27 June 2016. You may click to here for details.
Transaction Records and Account Activities
As part of your transaction records and account activity summary, we will be sending you daily and monthly statements to your registered mailing address, or email address (if you have chosen to receive eStatments). If you would like to receive eStatments instead of physical statements, please change your preference by logging onto eServices.
Daily statements: These will be sent on the day following the respective transaction, recording all buy/sell, fund in/out, and other activities related to the account.
Monthly statements: These record all transactions and activity history of the account in the respective calendar month. Normally, these will be sent to client the first week of the following month.
Margin Securities Account
A Margin Account is an account with which you can trade through margin financing. Investors are required to deposit a certain amount of funds into their margin account beforehand, after which they can purchase stocks worth more than the principal fund available in their account. Haitong International Securities will finance the trading amount difference. However, the securities will be held in custody with Haitong International as collateral. As the price of securities may fluctuate, Haitong International Securities reserves the right to request clients to deposit additional funds or securities if the client 's margin position fell below the maintenance level.
Calculation of Discount Value for Specific Stock:
Number of shares on hand x Closing price of previous trade day x Lending ratio = Discount value of stock
Authorisation Letter for Margin Securities Accounts
Margin securities account clients shall sign an Authorization Letter to authorize Haitong International Securities Company Limited to use the securities purchased or deposited by clients as collateral. This authorization letter is valid for a period of 12 months, subject to renewal for further provision of margin facility to client.
Associated Risk of Margin Securities Account
With the leverage effect of margin account, you could result in a higher return rate together with a high associated risk on buying and selling securities. Margin securities accounts are therefore applicable to investors with risk tolerance and extensive investment experience.
Single Stock Limit/Margin Limit
To enhance the risk control and safeguard the interest of client, we have set single stock limit/margin limit on account level for securities margin lending against a single stock/well diversified portfolio (Applicable to all stock markets). Any margin loan to a client with a single stock concentration up to a certain percentage of the portfolio will be treated as a single stock portfolio. In case of breaching single stock limit/margin limit, we will send a letter to inform you, you are kindly requested to make good the excess single stock limit amount/excess margin limit amount immediately. Failure in settling the excess amount may initiate forced liquidation of part of or all of the positions in the account(s) without further notice. You are reminded that you will still be liable to any debit balance remaining in the account(s) after the liquidation.
Contact Us
Email: csdept@portenospanish.com
Enquiry Form: Please click below Enquiry Form
Hotlines
- Customer Service Hotline: (852) 3583 3388
- China Customer Hotline: (86) 755 8266 3232
- Complaint Hotline: (852) 2801 6128
Letter
Write to us by mail or fax to our
Customer Service Department
22/F Li Po Chun Chambers
189 Des Voeux Road Central, Hong Kong
Fax: (852) 2530 1689
View the address of Customer Services Centre and Macau Office >>